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Crossroads Agency

Crossroads Agency
is an Opiate Addiction Treatment Center located in Springfield, MA.

80 Congress Street
Springfield, MA , 1104

(413) 739-1611

Primary Focus of the Treatment Center

Dual Diagnosis opiate & Alcohol Addiction Treatment

Type of Treatment

Opiate Treatment Center

Clients accepted on heroin/methadone/Buprenorphine medication

Medications prescribed for psychiatric disorders

Addiction Treatment Approaches

Cognitive behavioral therapy (CBT)

Dialectical behavioral therapy

Addiction treatment counseling therapy

Trauma-related counseling

12-Step based treatment approach

Brief intervention approach

Motivational interviewing

Counseling for anger management

Martix Model

Relapse prevention planning

Treatment Facility Smoking Policy

Smoking is allowed in certain areas

Treatment Service Setting

Outpatient heroin addiction treatment services

Intensive outpatient (IOP) addiction treatment services

General outpatient addiction treatment services

Treatment Facility Operation

Privately owned


State substance abuse agency

State department of health

Payment & Insurance Policy

Accepts cash or self-payment

Accepts medicaid

Accepts medicare

Accepts state financed health insurance plan other than Medicaid

Accepts private health insurance plans (call center for specific plans accepted)

Accepts military insurance (such as Tricare)

Special Addiction Treatment Programs

Persons with co-occurring mental and substance abuse disorders

Other Treatment Services

Nicotine cessation treatment

Programs to treat gambling disorders

Programs to treat internet use disorders

Offers individual counseling

Offers group counseling

Offers counseling for families

Offers couples counseling

Continuing care or aftercare

Offers non-substance abuse addiction treatment

Assistance with obtaining social services

Full mental health assessments

Full substance abuse assessment

Aftercare planning

Support for domestic violence cases

Support and education for HIV

Education for general health issues

Mental health services provided

Addiction education

Hepatits C Testing

Social skills development

Hepatitis education, counseling, or support

Tuberculosis (TB) Screening/testing

Provides case management

Offers housing services

Nicotine replacement treatment

Nicotine use testing

Nicotine cessation therapy

Genders Accepted



Secondary Languages Offered


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